diff --git a/call-client/.env.development b/call-client/.env.development
new file mode 100644
index 0000000..8001efc
--- /dev/null
+++ b/call-client/.env.development
@@ -0,0 +1,3 @@
+# 开发模式：Vite 将 /api 代理到此处（见 electron.vite.config.ts）
+# 修改后需重启 npm run dev
+VITE_DEV_PROXY_TARGET=http://192.168.1.10:8845
diff --git a/call-client/.prettierrc b/call-client/.prettierrc
new file mode 100644
index 0000000..8b27645
--- /dev/null
+++ b/call-client/.prettierrc
@@ -0,0 +1,11 @@
+{
+  "semi": false,
+  "singleQuote": true,
+  "trailingComma": "all",
+  "printWidth": 100,
+  "tabWidth": 2,
+  "useTabs": false,
+  "bracketSpacing": true,
+  "arrowParens": "avoid",
+  "endOfLine": "auto"
+}
diff --git a/call-client/electron.vite.config.ts b/call-client/electron.vite.config.ts
index ee16d95..0d2109a 100644
--- a/call-client/electron.vite.config.ts
+++ b/call-client/electron.vite.config.ts
@@ -1,16 +1,34 @@
 import vue from '@vitejs/plugin-vue'
-import { defineConfig } from 'electron-vite'
+import { defineConfig, loadEnv } from 'electron-vite'
 import { resolve } from 'path'
 
-export default defineConfig({
-  main: {},
-  preload: {},
-  renderer: {
-    resolve: {
-      alias: {
-        '@renderer': resolve('src/renderer/src'),
+/**
+ * 开发时页面在 Vite（如 localhost:5173），若 axios 直连 localhost:8845 会触发浏览器 CORS。
+ * 将 /api 代理到真实后端，配合 service.ts 在 DEV 下使用同源路径 /api/queue/caller。
+ * 联调其它地址时在项目根 .env.development 设置：VITE_DEV_PROXY_TARGET=http://host:8845
+ */
+export default defineConfig(({ mode }) => {
+  const env = loadEnv(mode, process.cwd(), '')
+  const devProxyTarget = env.VITE_DEV_PROXY_TARGET || 'http://127.0.0.1:8845'
+
+  return {
+    main: {},
+    preload: {},
+    renderer: {
+      resolve: {
+        alias: {
+          '@renderer': resolve('src/renderer/src'),
+        },
+      },
+      plugins: [vue()],
+      server: {
+        proxy: {
+          '/api': {
+            target: devProxyTarget,
+            changeOrigin: true,
+          },
+        },
       },
     },
-    plugins: [vue()],
-  },
+  }
 })
diff --git a/call-client/src/main/index.ts b/call-client/src/main/index.ts
index 6295e97..1de6260 100644
--- a/call-client/src/main/index.ts
+++ b/call-client/src/main/index.ts
@@ -80,7 +80,7 @@ app.whenReady().then(() => {
   })
 
   // TicketList -> Main.vue 触发：用于“在票号列表窗口点呼叫/评价后，把主界面对应按钮逻辑执行起来”
-  ipcMain.on('ticket:main-action', (_event, action: unknown) => {
+  ipcMain.on('ticket:main-action', (_event, action: unknown, payload: unknown) => {
     if (!mainWindow) return
 
     if (action !== 'call' && action !== 'evaluate') return
@@ -88,7 +88,7 @@ app.whenReady().then(() => {
     try {
       mainWindow.show()
       mainWindow.focus()
-      mainWindow.webContents.send('main:ticket-action', action)
+      mainWindow.webContents.send('main:ticket-action', action, payload)
     } catch {
       // ignore
     }
diff --git a/call-client/src/preload/index.ts b/call-client/src/preload/index.ts
index a6ba0e4..17949ff 100644
--- a/call-client/src/preload/index.ts
+++ b/call-client/src/preload/index.ts
@@ -63,26 +63,37 @@ contextBridge.exposeInMainWorld('nativeDialog', {
     ipcRenderer.invoke('dialog:confirm', options),
 })
 
+type MainTicketAction = 'call' | 'evaluate'
+type MainTicketActionPayload = {
+  ticketUid?: number
+  tktNum?: string
+}
+
 // TicketList -> Main.vue 触发（call/evaluate）
 contextBridge.exposeInMainWorld('ticketToMain', {
-  triggerCall: () => ipcRenderer.send('ticket:main-action', 'call'),
-  triggerEvaluate: () => ipcRenderer.send('ticket:main-action', 'evaluate'),
+  triggerCall: (payload?: MainTicketActionPayload) => ipcRenderer.send('ticket:main-action', 'call', payload),
+  triggerEvaluate: (payload?: MainTicketActionPayload) =>
+    ipcRenderer.send('ticket:main-action', 'evaluate', payload),
 })
 
 let currentMainTicketListener:
-  | ((event: Electron.IpcRendererEvent, action: 'call' | 'evaluate') => void)
+  | ((
+      event: Electron.IpcRendererEvent,
+      action: MainTicketAction,
+      payload?: MainTicketActionPayload,
+    ) => void)
   | null = null
 
 contextBridge.exposeInMainWorld('mainTicketEvents', {
-  onAction: (callback: (action: 'call' | 'evaluate') => void) => {
+  onAction: (callback: (action: MainTicketAction, payload?: MainTicketActionPayload) => void) => {
     if (currentMainTicketListener) {
       ipcRenderer.removeListener('main:ticket-action', currentMainTicketListener)
     }
 
-    currentMainTicketListener = (event, action) => {
+    currentMainTicketListener = (event, action, payload) => {
       void event
       if (action !== 'call' && action !== 'evaluate') return
-      callback(action)
+      callback(action, payload)
     }
 
     ipcRenderer.on('main:ticket-action', currentMainTicketListener)
diff --git a/call-client/src/renderer/index.html b/call-client/src/renderer/index.html
index 63984d2..11712dd 100644
--- a/call-client/src/renderer/index.html
+++ b/call-client/src/renderer/index.html
@@ -4,9 +4,10 @@
     <meta charset="UTF-8" />
     <title>Electron</title>
     <!-- https://developer.mozilla.org/en-US/docs/Web/HTTP/CSP -->
+    <!-- connect-src 使用 http:/https: 方案源，允许用户配置的 server_ip（任意 IP/域名与端口），避免固定白名单导致本机 127.0.0.1 等被拦截 -->
     <meta
       http-equiv="Content-Security-Policy"
-      content="default-src 'self'; script-src 'self'; style-src 'self' 'unsafe-inline'; img-src 'self' data:; connect-src 'self' http://padapi.queuingsystem.cn http://192.168.1.10:8845;"
+      content="default-src 'self'; script-src 'self'; style-src 'self' 'unsafe-inline'; img-src 'self' data:; connect-src 'self' http: https: ws: wss:;"
     />
   </head>
 
diff --git a/call-client/src/renderer/src/api/index.ts b/call-client/src/renderer/src/api/index.ts
index f6fc47b..d842302 100644
--- a/call-client/src/renderer/src/api/index.ts
+++ b/call-client/src/renderer/src/api/index.ts
@@ -1,4 +1,10 @@
 import type { CallRequest, CallResponse, PauseRequest, ReCallRequest } from '@renderer/types/action'
+import type {
+  IsRankData,
+  IsRankRequest,
+  QueueCountData,
+  QueueCountRequest,
+} from '@renderer/types/rank'
 import type { TicketPoolRequest, TicketPoolResponse } from '@renderer/types/ticket'
 import type { UserRequest, UserResponse } from '@renderer/types/user'
 import type { WindowResponse } from '@renderer/types/window'
@@ -17,6 +23,7 @@ export const api = {
 
   action: {
     call: (data: CallRequest) => http.post<CallResponse>('/call-terminal/call', data),
+    init: (data: CallRequest) => http.post<CallResponse>('/call-terminal/init', data),
     recall: (data: ReCallRequest) => http.post<CallResponse>('/call-terminal/recall', data),
     abandon: (data: ReCallRequest) => http.post<CallResponse>('/call-terminal/abandon', data),
     pause: (data: PauseRequest) => http.post<CallResponse>('/call-terminal/pause', data),
@@ -26,5 +33,12 @@ export const api = {
     evaluate: (data: ReCallRequest) => http.post<CallResponse>('/call-terminal/evaluate', data),
     pool: (params: TicketPoolRequest) =>
       http.get<TicketPoolResponse>('/call-terminal/pool', params),
+
+    // evaluating 状态下轮询：判断当前票是否已完成评价/可进入 idle
+    isRank: (params: IsRankRequest) => http.get<IsRankData>('/call-terminal/is-rank', params),
+
+    // idle 状态下轮询：查询当前窗口等候人数
+    getQueueCount: (params: QueueCountRequest) =>
+      http.get<QueueCountData>('/call-terminal/queue-count', params),
   },
 }
diff --git a/call-client/src/renderer/src/env.d.ts b/call-client/src/renderer/src/env.d.ts
index 72a7349..9f661bf 100644
--- a/call-client/src/renderer/src/env.d.ts
+++ b/call-client/src/renderer/src/env.d.ts
@@ -55,12 +55,14 @@ interface INativeDialog {
 }
 
 interface ITicketToMain {
-  triggerCall: () => void
-  triggerEvaluate: () => void
+  triggerCall: (payload?: { ticketUid?: number; tktNum?: string }) => void
+  triggerEvaluate: (payload?: { ticketUid?: number; tktNum?: string }) => void
 }
 
 interface IMainTicketEvents {
-  onAction: (callback: (action: 'call' | 'evaluate') => void) => void
+  onAction: (
+    callback: (action: 'call' | 'evaluate', payload?: { ticketUid?: number; tktNum?: string }) => void,
+  ) => void
 }
 
 declare global {
diff --git a/call-client/src/renderer/src/types/action.ts b/call-client/src/renderer/src/types/action.ts
index fb6f013..fca00f1 100644
--- a/call-client/src/renderer/src/types/action.ts
+++ b/call-client/src/renderer/src/types/action.ts
@@ -10,6 +10,7 @@ export interface ActionButton {
 export interface CallRequest {
   windowUid: number
   empUid: number
+  ticketUid?: number | null
 }
 
 export interface CallResponse {
diff --git a/call-client/src/renderer/src/types/rank.ts b/call-client/src/renderer/src/types/rank.ts
new file mode 100644
index 0000000..3140abf
--- /dev/null
+++ b/call-client/src/renderer/src/types/rank.ts
@@ -0,0 +1,48 @@
+export interface IsRankData {
+  /**
+   * 后端返回：当前票是否已评价（hasRank === true 时切换为 idle）
+   */
+  hasRank: boolean
+
+  /**
+   * 后端回传的票据 UID（可选）
+   */
+  ticketUid?: number
+
+  /**
+   * 兼容旧字段名（若后端历史上使用过）
+   */
+  isEvaluated?: boolean
+}
+
+export interface IsRankRequest {
+  /**
+   * 当前正在办理的 ticketUid（由 Main.vue 的 callingTkt 传入）
+   */
+  ticketUid: number
+}
+
+export interface QueueCountData {
+  /**
+   * 当前窗口等候人数
+   */
+  queueCount: number
+
+  /**
+   * 后端可能返回其它字段（例如 windowUid），前端不强依赖
+   */
+  windowUid?: number
+
+  /**
+   * 兼容旧字段名（如果后端历史上用过 count）
+   */
+  count?: number
+}
+
+export interface QueueCountRequest {
+  /**
+   * 当前窗口 UID（由 Login.vue 缓存的 windowUid 传入）
+   */
+  windowUid: number
+}
+
diff --git a/call-client/src/renderer/src/utils/service.ts b/call-client/src/renderer/src/utils/service.ts
index b100ca7..376babf 100644
--- a/call-client/src/renderer/src/utils/service.ts
+++ b/call-client/src/renderer/src/utils/service.ts
@@ -36,6 +36,11 @@ const instance = axios.create({
 })
 
 export function applyServerIpToHttp(serverIp: string): void {
+  // DEV：走当前页面源下的 /api/...，由 Vite 代理到后端，浏览器不跨域，不依赖后端 CORS
+  if (import.meta.env.DEV) {
+    instance.defaults.baseURL = API_QUEUE_CALLER_PATH
+    return
+  }
   const url = buildBaseUrlFromServerIp(serverIp)
   instance.defaults.baseURL = url
 }
diff --git a/call-client/src/renderer/src/views/Login.vue b/call-client/src/renderer/src/views/Login.vue
index 7d403b7..efd063d 100644
--- a/call-client/src/renderer/src/views/Login.vue
+++ b/call-client/src/renderer/src/views/Login.vue
@@ -93,13 +93,25 @@ const handleLogin = async (): Promise<void> => {
               value: win.windowUid.toString(),
             }
           })
-          if (
-            cachedWinKey.value &&
-            options.value.some(item => item.value === cachedWinKey.value)
-          ) {
+          if (cachedWinKey.value && options.value.some(item => item.value === cachedWinKey.value)) {
             selectedWin.value = cachedWinKey.value
           }
 
+          const initWindowUid =
+            selectedWin.value.trim() !== ''
+              ? parseInt(selectedWin.value)
+              : Number(sessionState.winUid ?? 0)
+          const initRes = await api.action.init({
+            empUid: Number(sessionState.empUid ?? -1),
+            windowUid: Number.isFinite(initWindowUid) ? initWindowUid : 0,
+          })
+          const initSuccess =
+            ((initRes as { data?: { success?: boolean } })?.data?.success ??
+              (initRes as { success?: boolean })?.success) === true
+          if (!initSuccess) {
+            await window.appLogger.log('warn', '初始化接口调用完成，但返回 success=false')
+          }
+
           // 登录成功，通知主进程登录成功，打开主窗口
           isLoginSuccessed.value = true
           isLoading.value = false
@@ -351,7 +363,7 @@ onUnmounted(() => {
   flex-direction: column;
   align-items: center;
   // justify-content: center;
-  background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+  background: linear-gradient(135deg, #004d99 0%, #003b7a 100%);
   overflow: hidden;
   position: relative;
   padding: 0px;
@@ -484,14 +496,14 @@ onUnmounted(() => {
         border: 1px solid #dcdfe6;
 
         &:hover {
-          color: #667eea;
+          color: #004d99;
         }
       }
 
       &.is-active {
         .el-radio-button__inner {
-          background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
-          border-color: #667eea;
+          background: linear-gradient(135deg, #004d99 0%, #003b7a 100%);
+          border-color: #004d99;
           box-shadow: none;
         }
       }
@@ -517,11 +529,11 @@ onUnmounted(() => {
       transition: all 0.3s ease;
 
       &:hover {
-        box-shadow: 0 4px 12px rgba(102, 126, 234, 0.15);
+        box-shadow: 0 4px 12px rgba(0, 77, 153, 0.15);
       }
 
       &.is-focus {
-        box-shadow: 0 4px 12px rgba(102, 126, 234, 0.25);
+        box-shadow: 0 4px 12px rgba(0, 77, 153, 0.25);
       }
     }
   }
@@ -534,14 +546,14 @@ onUnmounted(() => {
     font-size: 16px;
     font-weight: 500;
     border-radius: 8px;
-    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    background: linear-gradient(135deg, #004d99 0%, #003b7a 100%);
     border: none;
     transition: all 0.3s ease;
     margin-top: 10px;
 
     &:hover:not(.is-disabled) {
       transform: translateY(-2px);
-      box-shadow: 0 8px 20px rgba(102, 126, 234, 0.3);
+      box-shadow: 0 8px 20px rgba(0, 77, 153, 0.3);
     }
 
     &:active:not(.is-disabled) {
@@ -569,10 +581,6 @@ onUnmounted(() => {
 
 // 响应式设计
 @media (max-width: 480px) {
-  .login-container {
-    // padding: 15px;
-  }
-
   .form-wrapper {
     padding: 25px 20px !important;
   }
diff --git a/call-client/src/renderer/src/views/Main.vue b/call-client/src/renderer/src/views/Main.vue
index e6fd459..81589ea 100644
--- a/call-client/src/renderer/src/views/Main.vue
+++ b/call-client/src/renderer/src/views/Main.vue
@@ -1,6 +1,7 @@
 <script setup lang="ts">
 import {
   CircleCheck,
+  Delete,
   Menu,
   Phone,
   Star,
@@ -9,7 +10,7 @@ import {
   VideoPlay,
 } from '@element-plus/icons-vue'
 import { SessionState } from 'src/shared/types/session'
-import { computed, onMounted, onUnmounted, ref } from 'vue'
+import { computed, onMounted, onUnmounted, ref, watch } from 'vue'
 import { api } from '../api'
 import type { ActionButton } from '../types/action'
 
@@ -18,6 +19,41 @@ const logErr = async (ctx: string, error: unknown): Promise<void> => {
   await window.appLogger.log('error', `${ctx}: ${msg}`)
 }
 
+type ActionResultLike = {
+  success?: boolean
+  message?: string
+  ticketNo?: string
+  ticketUid?: number
+  data?: {
+    success?: boolean
+    message?: string
+    ticketNo?: string
+    ticketUid?: number
+  }
+}
+
+const getActionData = (res: unknown): NonNullable<ActionResultLike['data']> | ActionResultLike => {
+  const r = (res ?? {}) as ActionResultLike
+  return r.data && typeof r.data === 'object' ? r.data : r
+}
+
+const isActionSuccess = (res: unknown): boolean => {
+  return getActionData(res).success === true
+}
+
+const getActionMessage = (res: unknown): string => {
+  return String(getActionData(res).message ?? '')
+}
+
+const getActionTicketNo = (res: unknown): string => {
+  return String(getActionData(res).ticketNo ?? '')
+}
+
+const getActionTicketUid = (res: unknown): number => {
+  const v = getActionData(res).ticketUid
+  return typeof v === 'number' ? v : -1
+}
+
 const sessionState = ref<SessionState>({
   empUid: -1,
   winUid: -1,
@@ -32,9 +68,31 @@ const callStatus = ref('idle')
 const callBtnText = ref('呼叫')
 const pauseBtnText = ref('暂停')
 const callingTkt = ref(-1)
+// 由 Login.vue 缓存的窗口 UID（用于 /getQueueCount 参数）
+const cachedWindowUid = ref(-1)
 
 const EVALUATING_COUNTDOWN_SEC = 15
 let evaluatingCountdownTimer: ReturnType<typeof setInterval> | null = null
+const evaluatingPrefixText = ref('评价中')
+
+let isRankPollingTimer: ReturnType<typeof setInterval> | null = null
+let isRankPollingBusy = false
+
+let queueCountPollingTimer: ReturnType<typeof setInterval> | null = null
+
+function clearIsRankPolling(): void {
+  if (isRankPollingTimer !== null) {
+    clearInterval(isRankPollingTimer)
+    isRankPollingTimer = null
+  }
+}
+
+function clearQueueCountPolling(): void {
+  if (queueCountPollingTimer !== null) {
+    clearInterval(queueCountPollingTimer)
+    queueCountPollingTimer = null
+  }
+}
 
 function clearEvaluatingCountdown(): void {
   if (evaluatingCountdownTimer !== null) {
@@ -49,6 +107,7 @@ function clearEvaluatingCountdown(): void {
  */
 function startEvaluatingCountdown(prefixText: string): void {
   clearEvaluatingCountdown()
+  evaluatingPrefixText.value = prefixText
   let left = EVALUATING_COUNTDOWN_SEC
   const applyMessage = (): void => {
     message.value = `${prefixText}（剩余 ${left} 秒）`
@@ -58,18 +117,102 @@ function startEvaluatingCountdown(prefixText: string): void {
   evaluatingCountdownTimer = setInterval(() => {
     left -= 1
     if (left <= 0) {
+      clearEvaluatingCountdown()
+      // 倒计时结束后不直接切换 idle：由 /isRank 轮询结果决定是否进入待机
+      message.value = evaluatingPrefixText.value
+      return
+    }
+    applyMessage()
+  }, 1000)
+}
+
+async function pollIsRankOnce(): Promise<void> {
+  if (isRankPollingBusy) return
+  isRankPollingBusy = true
+  try {
+    const ticketUid = callingTkt.value
+    if (typeof ticketUid !== 'number' || ticketUid <= 0) return
+
+    const res = await api.action.isRank({ ticketUid })
+    const ranked = res.hasRank === true || res.isEvaluated === true
+    if (ranked) {
+      clearIsRankPolling()
       clearEvaluatingCountdown()
       callStatus.value = 'idle'
       callBtnText.value = '呼叫'
       callingTkt.value = -1
       message.value = '欢迎使用紫云呼叫终端'
-      void window.appLogger.log('info', '评价倒计时结束，进入待机')
+      await window.appLogger.log('info', 'isRank: 评价完成，进入待机')
       return
     }
-    applyMessage()
+
+    // 倒计时结束后，补一段持续展示：避免 message 长时间不更新
+    if (evaluatingCountdownTimer === null) {
+      message.value = `${evaluatingPrefixText.value}（等待评价完成...）`
+    }
+  } catch (error) {
+    await logErr('查询 isRank 失败', error)
+  } finally {
+    isRankPollingBusy = false
+  }
+}
+
+function startIsRankPolling(): void {
+  clearIsRankPolling()
+  void pollIsRankOnce()
+  isRankPollingTimer = setInterval(() => {
+    void pollIsRankOnce()
   }, 1000)
 }
 
+async function pollQueueCountOnce(): Promise<void> {
+  try {
+    const winUidFromCache = cachedWindowUid.value
+    const winUidFromSession = sessionState.value.winUid ?? -1
+    const windowUid = winUidFromCache > 0 ? winUidFromCache : winUidFromSession
+    if (typeof windowUid !== 'number' || windowUid <= 0) return
+
+    const res = await api.action.getQueueCount({ windowUid })
+    const count =
+      typeof res.queueCount === 'number'
+        ? res.queueCount
+        : typeof res.count === 'number'
+          ? res.count
+          : 0
+    message.value = `欢迎使用紫云呼叫终端，当前窗口等候人数：${count}`
+  } catch (error) {
+    await logErr('查询 getQueueCount 失败', error)
+  }
+}
+
+function startQueueCountPolling(): void {
+  clearQueueCountPolling()
+  void pollQueueCountOnce()
+  queueCountPollingTimer = setInterval(() => {
+    void pollQueueCountOnce()
+  }, 15000)
+}
+
+// 根据 callStatus 维持两类轮询定时器：
+// evaluating：每秒轮询 /isRank；idle：每 15 秒轮询 /getQueueCount
+watch(
+  callStatus,
+  status => {
+    if (status === 'evaluating') {
+      startIsRankPolling()
+    } else {
+      clearIsRankPolling()
+    }
+
+    if (status === 'idle') {
+      startQueueCountPolling()
+    } else {
+      clearQueueCountPolling()
+    }
+  },
+  { immediate: true },
+)
+
 // 将 buttons 的定义改为 computed；「开始」与「完成」占同一槽位：working 时只显示「完成」，其余状态显示「开始」
 const buttons = computed(() => {
   const startOrComplete =
@@ -99,6 +242,12 @@ const buttons = computed(() => {
       ),
     },
     startOrComplete,
+    {
+      icon: Delete,
+      label: '弃号',
+      action: 'abandon',
+      enabled: callStatus.value === 'calling',
+    },
     {
       icon: Switch,
       label: '转移',
@@ -144,8 +293,14 @@ const callAction = async (): Promise<void> => {
         empUid: e,
         ticketUid: t,
       })
-      updateLog(`已重呼：${res.ticketNo}，请勿重复点击！`)
-      await window.appLogger.log('info', `重呼成功: ticketNo=${res.ticketNo}`)
+      if (isActionSuccess(res)) {
+        updateLog(`已重呼：${getActionTicketNo(res)}，请勿重复点击！`)
+        await window.appLogger.log('info', `重呼成功: ticketNo=${getActionTicketNo(res)}`)
+      } else {
+        const m = getActionMessage(res)
+        updateLog(m)
+        await window.appLogger.log('warn', `重呼未成功: ${m}`)
+      }
       return
     } catch (error) {
       console.log('error', error)
@@ -156,27 +311,30 @@ const callAction = async (): Promise<void> => {
   try {
     const w = sessionState.value.winUid || -1
     const e = sessionState.value.empUid || -1
-    await window.appLogger.log('info', `请求呼叫: windowUid=${w}, empUid=${e}`)
+    const t = callingTkt.value > 0 ? callingTkt.value : null
+    await window.appLogger.log('info', `请求呼叫: windowUid=${w}, empUid=${e}, ticketUid=${t}`)
     const res = await api.action.call({
       windowUid: w,
       empUid: e,
+      ticketUid: t,
     })
 
     // 呼叫成功后的处理
-    if (res.success === true) {
+    if (isActionSuccess(res)) {
       console.log('call success')
       callStatus.value = 'calling'
       callBtnText.value = '重呼'
-      callingTkt.value = res.ticketUid
-      updateLog(`正在呼叫：${res.ticketNo}`)
+      callingTkt.value = getActionTicketUid(res)
+      updateLog(`正在呼叫：${getActionTicketNo(res)}`)
       await window.appLogger.log(
         'info',
-        `呼叫成功: ticketNo=${res.ticketNo}, ticketUid=${res.ticketUid}`,
+        `呼叫成功: ticketNo=${getActionTicketNo(res)}, ticketUid=${getActionTicketUid(res)}`,
       )
     } else {
       // 刷新日志
-      updateLog(res.message)
-      await window.appLogger.log('warn', `呼叫未成功: ${res.message}`)
+      const m = getActionMessage(res)
+      updateLog(m)
+      await window.appLogger.log('warn', `呼叫未成功: ${m}`)
     }
   } catch (error) {
     console.log('error', error)
@@ -184,6 +342,36 @@ const callAction = async (): Promise<void> => {
   }
 }
 
+// 弃号 action
+const abandonAction = async (): Promise<void> => {
+  try {
+    const w = sessionState.value.winUid || -1
+    const e = sessionState.value.empUid || -1
+    const t = callingTkt.value
+    await window.appLogger.log('info', `请求弃号: windowUid=${w}, empUid=${e}`)
+    const res = await api.action.abandon({
+      windowUid: w,
+      empUid: e,
+      ticketUid: t,
+    })
+
+    if (isActionSuccess(res)) {
+      callStatus.value = 'idle'
+      callBtnText.value = '呼叫'
+      callingTkt.value = -1
+      updateLog(`弃号成功: ${getActionTicketNo(res)}`)
+      await window.appLogger.log('info', `弃号成功: ticketNo=${getActionTicketNo(res)}`)
+    } else {
+      const m = getActionMessage(res) || 'unknown'
+      updateLog(`弃号未成功: ${m}`)
+      await window.appLogger.log('warn', `弃号未成功: ${m}`)
+    }
+  } catch (error) {
+    console.log('error', error)
+    await logErr('弃号失败', error)
+  }
+}
+
 // 开始办理action
 const startAction = async (): Promise<void> => {
   try {
@@ -196,12 +384,13 @@ const startAction = async (): Promise<void> => {
       empUid: e,
       ticketUid: t,
     })
-    if (res.success) {
+    if (isActionSuccess(res)) {
       callStatus.value = 'working'
-      updateLog(`正在办理：${res.ticketNo}`)
-      await window.appLogger.log('info', `开始办理成功: ticketNo=${res.ticketNo}`)
+      updateLog(`正在办理：${getActionTicketNo(res)}`)
+      await window.appLogger.log('info', `开始办理成功: ticketNo=${getActionTicketNo(res)}`)
     } else {
-      await window.appLogger.log('warn', `开始办理未成功: ${res.message ?? 'unknown'}`)
+      const m = getActionMessage(res) || 'unknown'
+      await window.appLogger.log('warn', `开始办理未成功: ${m}`)
     }
   } catch (error) {
     console.log('error', error)
@@ -221,15 +410,16 @@ const completeAction = async (): Promise<void> => {
       empUid: e,
       ticketUid: t,
     })
-    if (!res.success) {
-      await window.appLogger.log('warn', `完成办理未成功: ${res.message ?? 'unknown'}`)
+    if (!isActionSuccess(res)) {
+      const m = getActionMessage(res) || 'unknown'
+      await window.appLogger.log('warn', `完成办理未成功: ${m}`)
       return
     }
 
-    await window.appLogger.log('info', `完成办理成功: ticketNo=${res.ticketNo}`)
+    await window.appLogger.log('info', `完成办理成功: ticketNo=${getActionTicketNo(res)}`)
     callStatus.value = 'evaluating'
     callBtnText.value = '呼叫'
-    startEvaluatingCountdown(`办理完成：${res.ticketNo}，评价中`)
+    startEvaluatingCountdown(`办理完成：${getActionTicketNo(res)}，评价中`)
     await window.appLogger.log('info', '完成办理成功，进入评价中状态')
   } catch (error) {
     console.log('error', error)
@@ -302,13 +492,14 @@ const pauseAction = async (): Promise<void> => {
             empUid: e,
             pauseReason: reason,
           })
-          if (res.success) {
+          if (isActionSuccess(res)) {
             callStatus.value = 'paused'
             pauseBtnText.value = '恢复'
             updateLog(`暂停中，原因：${reason}`)
             await window.appLogger.log('info', `暂停成功: reason=${reason}`)
           } else {
-            await window.appLogger.log('warn', `暂停未成功: ${res.message ?? 'unknown'}`)
+            const m = getActionMessage(res) || 'unknown'
+            await window.appLogger.log('warn', `暂停未成功: ${m}`)
           }
         } catch (err) {
           await logErr('暂停失败', err)
@@ -323,12 +514,13 @@ const pauseAction = async (): Promise<void> => {
           windowUid: w,
           empUid: e,
         })
-        if (res.success) {
+        if (isActionSuccess(res)) {
           callStatus.value = 'idle'
           pauseBtnText.value = '暂停'
           await window.appLogger.log('info', '恢复成功')
         } else {
-          await window.appLogger.log('warn', `恢复未成功: ${res.message ?? 'unknown'}`)
+          const m = getActionMessage(res) || 'unknown'
+          await window.appLogger.log('warn', `恢复未成功: ${m}`)
         }
       } catch (err) {
         await logErr('恢复失败', err)
@@ -345,6 +537,9 @@ const handleButtonClick = (button: ActionButton): void => {
     case 'call':
       callAction()
       break
+    case 'abandon':
+      abandonAction()
+      break
     case 'pause':
       pauseAction()
       break
@@ -374,8 +569,24 @@ const updateLog = (log: string): void => {
 onMounted(async () => {
   sessionState.value = await window.session.get()
 
+  // 从 Login.vue 缓存的 appConfig 中读取 selected_win_uid，作为 /getQueueCount 参数来源
+  try {
+    const cfg = await window.appConfig.getAll()
+    const v = (cfg as Record<string, unknown>)?.selected_win_uid
+    const n = typeof v === 'number' ? v : Number(v)
+    if (Number.isFinite(n)) {
+      cachedWindowUid.value = n
+    }
+  } catch (error) {
+    // 读取失败则回退使用 sessionState.winUid
+    await logErr('读取 selected_win_uid 失败', error)
+  }
+
   // TicketList -> Main.vue 触发
-  window.mainTicketEvents.onAction(action => {
+  window.mainTicketEvents.onAction((action, payload) => {
+    if (typeof payload?.ticketUid === 'number' && payload.ticketUid > 0) {
+      callingTkt.value = payload.ticketUid
+    }
     if (action === 'call') {
       void callAction()
       return
@@ -389,6 +600,8 @@ onMounted(async () => {
 
 onUnmounted(() => {
   clearEvaluatingCountdown()
+  clearIsRankPolling()
+  clearQueueCountPolling()
 })
 </script>
 
diff --git a/call-client/src/renderer/src/views/TicketList.vue b/call-client/src/renderer/src/views/TicketList.vue
index f8d7f51..90df3bf 100644
--- a/call-client/src/renderer/src/views/TicketList.vue
+++ b/call-client/src/renderer/src/views/TicketList.vue
@@ -294,7 +294,10 @@ function normalizeRows(raw: unknown[]): Tkt[] {
 
 const handleCall = async (row: Tkt): Promise<void> => {
   window.winControl.windowMinimize()
-  window.ticketToMain.triggerCall()
+  window.ticketToMain.triggerCall({
+    ticketUid: row.ticketUid,
+    tktNum: row.tktNum,
+  })
   await window.appLogger.log(
     'info',
     `票池呼叫按钮点击: ticketUid=${row.ticketUid}, tktNum=${row.tktNum}`,
@@ -303,7 +306,10 @@ const handleCall = async (row: Tkt): Promise<void> => {
 
 const handleReEvaluate = async (row: Tkt): Promise<void> => {
   window.winControl.windowMinimize()
-  window.ticketToMain.triggerEvaluate()
+  window.ticketToMain.triggerEvaluate({
+    ticketUid: row.ticketUid,
+    tktNum: row.tktNum,
+  })
   await window.appLogger.log(
     'info',
     `票池评价按钮点击: ticketUid=${row.ticketUid}, tktNum=${row.tktNum}`,